Frequently Asked Questions – CadaBay Designs

Everything You Need to Know About CadaBay Designs

Welcome! Here you'll find answers to common questions about my handmade jewellery, shipping, care tips, and more. If you can't find what you're looking for, feel free to reach out via the contact page – I'm happy to help.

Frequently Asked Questions

Is UK postage always free?

Yes absolutely! I offer free tracked shipping on all UK orders with no minimum spend.

Can I track my order?

Yes you can. When you place your order you automatically get tracked shipping so you can follow your parcel on its way home.

Do I need to create an account?

No, you may order without creating an account if you wish.

What payment methods can I use?

You may pay using Shopify pay or Paypal.

Shopify payments :- Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Maestro, Shop Pay, UnionPay.

Or you may pay with Paypal.

Can I buy your products elsewhere?

Yes you can. I currently sell on Etsy if you prefer to purchase there instead. CadaBay Designs on Etsy

Do you accept returns?

Yes, please see my refund policy for more details. Refund Policy